Repairs & Maintenance

At Courtier, we offer expert repair and maintenance services to ensure your timepiece remains in optimal condition.

Watch Maintenance

Over time, even the finest watches require maintenance to preserve their precision and performance. External factors like shocks, magnetic fields, and moisture can affect functionality. Regular servicing, typically recommended every 3-5 years, is essential to prevent wear and tear.

Our Watchmaker

The watchmaker, accredited by leading luxury brands like Rolex, Audemars Piguet, Omega and Cartier, will handle your timepiece with the utmost care and precision. This ensures your watch receives expert attention with minimal downtime.

Service Process

When you entrust your watch to Courtier, the watchmaker follows a meticulous process:

1. Disassembly & Cleaning: The movement is carefully disassembled, and all parts are cleaned in an ultrasonic bath.

2. Inspection & Replacement: Components are inspected, and any worn parts are replaced with genuine parts.

3. Reassembly & Lubrication: The movement is reassembled, lubricated, and calibrated to ensure accuracy.

4. Case Refinishing & Reassembly: If requested, the case and bracelet are polished, and the watch is reassembled and sealed for water resistance.

5. Testing & Quality Control: The watch undergoes rigorous testing for timekeeping, water resistance, and overall functionality before final inspection.

Warranty

All repairs are backed by a 12-month warranty on the completed work. If an issue reoccurs within this period, we will repair your watch free of charge.

Typical turnaround time for repairs is 4-6 weeks. This will vary depending on the nature and complexity of the work required.