Shipping & Delivery

Shipment and Delivery Time

Courtier ensures that your order is shipped securely and fully insured via FedEx or UPS.

Dispatch Process

Once full payment is received, we promptly begin processing your order. Typically, your order will be dispatched within 2 to 3 business days. Rest assured, all our watches are stored in a highly secure environment until shipment.

Shipping Regions

We currently offer free shipping within the EU, with parcels fully insured via FedEx or UPS. For shipping outside the EU, please contact us directly to discuss available options and associated tariffs.

International Orders & Import Taxes

For orders shipped outside the EU, the customer is responsible for all import duties and taxes. Courtier does not cover these charges. Customs policies vary by country, and the carrier or customs office will contact you directly regarding any fees. We recommend consulting your local customs office for more detailed information.

Please note: Courtier does not accept returns on orders shipped outside the EU.

Order Status

We will keep you updated on your order status via email. If you have any questions about your delivery, please contact us:

• Phone: +31 6 36486537

• Email: info@courtierwatches.com

• Chat: Use our website’s chat function

We aim to respond to all inquiries within 24 hours, typically within minutes.